RED MANGO® GIFT CARDS
RED MANGO gift cards are not subject to any service fees or
expiration dates. Your use of a gift card constitutes your
acceptance of the complete terms and conditions (including the
Dispute Resolution provisions as stated herein). RED
MANGO gift cards are redeemable for food, drink and eligible
merchandise at participating RED MANGO locations in the US.
Eligible merchandise or services are determined by Mango in its
sole discretion and may be changed without notice. Gift cards
cannot be used to purchase other gift cards and you will not
receive Mango Points for the purchase of any gift card. Gift
cards cannot be redeemed for cash or applied as payment to any RED
MANGO account, unless required by law. In California, all RED
MANGO gift cards are redeemable for cash upon request if the
balance on the card is less than $10.00. RED MANGO gift cards may
be redeemable for cash when their balance falls below a certain
amount in other States as well. Unless you have an original
sales receipt for your gift card and your 16 digit gift card
number,or unless it has been registered by you on
www.RedMangoUSA.com, the remaining gift card value will not be
replaced if lost, stolen or damaged. The replacement value
will be the remaining gift card value at the time the loss, theft
or unauthorized use is reported.
ADDING VALUE TO YOUR RED MANGO GIFT CARD
In the United States, you can load a dollar value on a RED MANGO
gift card by using a credit card, debit card or cash by visiting
any participating RED MANGO location. You may not load more than
$250 worth of value on each RED MANGO gift card. The minimum amount
that must be loaded onto your RED MANGO gift card is $5. Mango may
change the maximum and minimum amounts at any time by notifying you
at the point of sale, by phone when you call or on the Site, and
such change shall not constitute an amendment to this
agreement.
LOST, STOLEN OR DAMAGED GIFT CARD REPLACEMENT POLICY
Lost, stolen or damaged RED MANGO gift cards may be replaced
with a new gift card in the amount of any remaining balance on the
gift card after Mango's receipt of the number and proof of purchase
(i.e., receipt) of the lost, stolen or damaged gift card. If your
gift card has been lost, stolen or damaged, please mail: (1) the
number of your old gift card, (2) an original RED MANGO store
receipt indicating the purchase of the gift card, (3) a copy of a
valid government issued I.D. (Driver's License, Military I.D., or
Passport), and (4) your complete name and mailing address to: Red
Mango, Inc., Attn: Gift Cards Replacement, 2811 McKinney Ave., Ste.
18, Dallas, TX 75204. Upon satisfactory receipt of these
required information, Mango will cancel your old gift card and
issue a new gift card in the amount of any remaining balance on
your old gift card on the date of Mango's receipt of the such
information. The replacement gift card will be mailed to the
address you provide, which must be a valid street address. P.O.
Boxes will not be accepted. Please make a copy all documents you
submit to us for your records. All documents submitted become
Mango's property and will not be returned. Please allow up to 8
weeks for delivery of the replacement gift card. Mango shall not be
responsible for any lost, late, illegible, damaged, misdirected,
incomplete or postage due mail. Reproduction, purchase, trade or
sales of Report Form, gift card numbers, and or cash register
receipts are prohibited. Fraudulent submissions may result in
prosecution under applicable federal mail fraud statutes.
DISPUTE RESOLUTION
All disputes between you and Mango regarding your purchase, use
or non-use of any gift card shall be resolved by binding individual
arbitration under the American Arbitration Association's rules for
consumer-related disputes. Neither you nor Mango will participate
in a class action or class-wide arbitration for any claims covered
by these Terms. If this class action waiver is found to be
unenforceable in a particular case, then this entire arbitration
agreement shall be null and void in that case. These terms shall be
governed by the Federal Arbitration Act and, where consistent,
Texas law. Mango reserves the right to change this dispute
resolution provision, but any such changes will not apply to
disputes filed before the effective date of the amendment. Your use
of a gift card constitutes your acceptance of this arbitration
agreement.