OUR PRIVACY COMMITMENT TO YOU
Red Mango, Inc. ("Mango", "we", "us") operates a variety of web
sites and web-based applications ("Web Site", "Sites" or "Site")
including but not limited to www.redmangousa.com, www.facebook.com/redmango,
and twitter.com/redmango, and is committed to protecting the
privacy of our Web Site users ("Users") and CLUB MANGO® members
("Members"). This notice applies only to information collected or
submitted on the Site. To that end, we offer this Privacy
Policy to inform our Members and Users (referred to individually,
or collectively, as "you") of how we collect, use and disclose your
personal information. Mango will take reasonable steps to
protect your personal information in accordance with this Privacy
Policy and applicable laws. To make this notice easy to find, we
provide a link to our policy at the bottom of most pages of our
Site. By using the Site, you agree to the collection and use of
your information as described herein. We reserve the right to
change these terms and will post any changes on this page so that
you are always aware of what information we collect and how we use
it. We encourage you to check this page regularly. Your continued
use of the Site following any changes will constitute your
acceptance of such changes.
THE INFORMATION WE COLLECT
There are several types of information we collect on the Site.
On some pages on the Site, you can voluntarily provide personally
identifiable information such as your name, postal address, e-mail
address and phone number when you contact us with an inquiry,
request, or suggestion, provide feedback on our products,
participate in a marketing program, sweepstake, contest or survey,
respond to an offer, or register to receive promotional materials.
If you are interested in applying for a job at Mango, we may
collect your resume. Holders of any CLUB MANGO loyalty and RED
MANGO gift card may voluntarily register their cards on the Site.
When you purchase, register or reload (as applicable) your CLUB
MANGO loyalty and RED MANGO gift card, we collect the personally
identifiable information listed above, financial information
(credit card numbers, credit card expiration dates, billing
address, etc.), and user profile and preferences information.
After you have registered your e-mail address on the Site and
if you have signed in to the Site with your email address and
password, or with other shared methods of authentication such as
your Facebook® account, Mango collects Site behavior and browser
information as you navigate through the Site. This information may
be used to create a profile that we keep on individual Users that
details their preferences, personal information and behavior.
Consequently, collected information is tied to the User's
personally identifiable information and may be used to provide
offers and improve the content of the Site for the User. This
profile may also be used to tailor a User's visit to our Site, and
to direct pertinent marketing promotions to them.
We may also collect personal information from other sources. For
example, we purchase third party marketing data and add it to our
existing databases of User and Member information to better target
our advertising and provide pertinent offers we think our Users and
Members would be interested in. We use this information to enhance
or overlay the 'profile' of individual Users. This aggregate
marketing data is therefore tied to the User's or Member's
personally identifiable information.
We do not knowingly collect personally identifiable information
from visitors to the Site who are under 13 years of age.
HOW DOES MANGO HANDLE INFORMATION FROM CHILDREN?
Please note that Mango has no intention of collecting personal
information from individuals under the age of 13 ("children"). We
are committed to protecting children's privacy on the Internet and
we comply fully with the Children's Online Privacy Protection Act
(COPPA). Where appropriate, we will instruct children not to
provide such information to us. If a parent becomes aware that a
child has provided us with personal information, we ask that the
parent or legal guardian of the child contact us via the Contact Us section of the Site, or in
writing to Red Mango, Inc., Attn: Online Privacy, 13014 N.
Saguaro Blvd., Ste. 102, Fountain Hills, AZ 85268., to request that
this information be deleted from our records.
DOES MANGO USE COOKIE TECHNOLOGY?
Mango may use cookie technology to make your use of the Sites
more convenient and to support our internal business purposes. A
cookie is a piece of information that is transferred to a User's
hard drive for record-keeping purposes. For example, our Sites may
have to re-enter this information each time you visit the Site.
web sites. Most browsers are initially set up to accept cookies,
but you can set up your browser to alert you every time a cookie is
offered, letting you decide whether or not to accept it. You can
use and visit the Site with cookies disabled, but you will not
automatically be recognized by the Site upon re-visiting. However,
cookies allow you to take full advantage of some of our Sites' best
features, so we recommend that you leave them turned on.
example, advertising partners). However, we have no access to or
control over these cookies, once we have given permission for them
to set cookies.
WHAT OTHER MECHNAISMS DOES MANGO USE TO TRACK USER
Some Site web pages and HTML-formatted e-mails and e-newsletters
use web beacons to compile statistics about Web Site usage. A web
beacon is an electronic image, called a single-pixel (1x1) or clear
GIF. Web beacons can recognize certain types of information on a
visitor's computer, such as a visitor's cookie number, time and
date of a page view, and a description of the page where the Web
beacon is placed. You may render some web beacons unusable by
rejecting their associated cookies.
Mango and its third party vendors use web beacons to track and
analyze non-personally identifiable usage information and to
compile statistical information about our Users in order to improve
the Web Site's quality and to support our business. All data
collected on behalf of Mango is owned and used by Mango. Mango
reserves the right to publish non-personally identifiable, summary
information regarding its Web Site visitors for promotional
purposes and as a representative audience for business
We also collect information in log files that include data such
as internet protocol (IP) addresses, browser type, internet service
provider (ISP), referring/exit pages, platform type, date/time
stamp, and number of clicks. We and our business partners use this
information to analyze trends, administer the Site, track User's
movement in the aggregate, and gather broad demographic information
for aggregate use. IP addresses, etc. are not linked to
personally identifiable information.
THE WAY WE USE INFORMATION
Except as disclosed in this notice, we do not sell or disclose
your personally identifiable information to third parties without
providing you an opportunity to opt out or otherwise prohibit such
use. Mango uses the personal information you provide for the
purposes for which it was provided, for example, to support a CLUB
MANGO program; to notify you that you have won a contest or
sweepstakes; to respond to your inquiries or complaints; or to
contact you or send you information about your membership. In
addition, Mango, its subsidiaries and their franchisees may share
and use information collected through the Site to administer and
manage our business, including, for example for account maintenance
purposes, and in connection with information technology services.
In addition, personal information may be used to create a profile
that we keep on individual Users that details their preferences and
behavior. This profile may be used to develop and improve the
products, benefits and services that Mango, its subsidiaries and
their franchisees, and business partners offer to our Members or
Users, to operate, improve, service and maintain the Site and the
associated user experience, and to develop pertinent marketing
promotions to Users and Members. Further, we may access, use
or disclose your personally identifiable information to provide
targeted e-mails, text messages, surveys, or promotional offers to
you; analyze the Site to make it more effective; or for other
general internal business purposes. If you opt in, we may send you
promotions, special offers and alerts to you via text message. You
may opt out to stop receiving these text messages at any
In connection with any CLUB MANGO loyalty and RED MANGO gift
card, we will use the information collected to create an
easy-to-use and convenient way to process your transactions and
provide you information about your CLUB MANGO loyalty and RED MANGO
gift card balances. Financial information is not used for any other
purpose than billing.
We may use third party contractors to help us operate our
business and the Site or administer activities on our behalf, such
as authorize credit card transactions. We may share your personally
identifiable information with these contractors for those limited
We may use non-identifying and aggregate information about the
Site and its users for internal purposes and we may share it with
third parties to illustrate trends and user demographics. We
periodically remove from personal information data that can be used
to identify individuals for example by summarizing, aggregating or
removing certain data elements. The resulting cleaned data is no
longer considered personal information and is not subject to this
provided to various third parties.
If Mango is sold to or merges with another company, some or all
of the information collected from you may be transferred to a third
party as a result of the transfer of assets. We may also use
and disclose your personal information to parties connected with
the contemplated or actual financing, insuring, sale, assignment or
other disposal of all or part of our business or assets, including
for the purposes of determining whether to proceed or continue with
such transaction or business relationship or fulfilling any records
or other reporting requirements to such parties. We will require
such parties to treat your personal information in accordance with
purposes for which it was collected. Where permitted or
required by law, Mango may collect, use or disclose your personal
information without your consent, for example in response to a
court order or subpoena or to comply with a legally permitted
inquiry by a government agency or protect the interests or safety
of Mango or other visitors to the Site.
Please note that if you disclose your personal information in a
manner that will be posted publicly, such as in a product review or
photograph you post on our Sites, or share with others through
media sharing applications such as Instagram®, Pinterest® or
Tumblr®, your posting will be seen by others. In addition, if you
elect to participate in certain community features offered from
time to time, selected information about you may be shared with
other participants in these community features. Also, Mango may
make it possible for certain third party web sites to be accessed
directly from our Sites and for selected information about you to
be provided to these third party web sites if you are also a user
of these third party web sites. If a third party web site allows
other users to view information about you (e.g. through posting to
a publicly available profile page), the information provided by
Mango will be visible to other users of the third party web
WHEN WILL I BE CONTACTED BY MANGO?
You may receive products and communications associated with your
transactions with Mango, such as purchases, sweepstakes and
contests. You may also receive communications from Mango related to
transactions that appear to be from you or which appear to be
fraudulent. You may be contacted in regards to an issue on your
account or in response to a customer service contact by you or in
response to a specific request from you such as clicking on a
"forgot my password" link. Any administrative communications
also may be accompanied by information about products and services,
special offers and upcoming promotions or events offered by Mango,
our subsidiaries and their franchisees or our marketing partners
that we think may be of interest to you ("direct marketing").
You may periodically receive from Mango, its subsidiaries and
their franchisees unsolicited direct marketing communications by
mail (delivered via the United States Postal Service). Mango and
its subsidiaries and their franchisees will send standalone direct
marketing e-mail communications to you only if you have agreed
previously. We support the option to not receive these types of
communications. Please see the following section: How Can I Opt Out
of Receiving Direct Marketing from Mango?
HOW CAN I OPT OUT OF RECEIVING DIRECT MARKETING FROM
By providing us with your personal information, you consent to
our collection, use and disclosure of that information as described
at or before the time of collection, use or disclosure, as the case
may be. Mango is the owner of the personal information collected on
our Site. If you do not want your personal information to be
collected, used or disclosed in this manner, please do not submit
your personal information to us.
If you would prefer that Mango not use your personal information
for standalone direct marketing communications, subject to legal,
or contractual restrictions and legal notice you may opt out of
such uses and/or disclosures by (a) checking the appropriate "Opt
Out" box in any applicable e-mail communication or e-newsletter,
(b) visiting www.RedMangoUSA.com, selecting 'Contact Us' and
completing the contact form, or (c) writing to us at Red Mango,
Inc., Attn: Online Customer Service, 2811 McKinney Ave., Ste.
18, Dallas, TX 75204. Once you have opted out, your subsequent
registration for our direct marketing services and promotions, such
as our sweepstakes and contests may void, temporarily or
permanently, your prior elections to opt out of receiving direct
marketing communications from Mango. Please consult the
applicable rules of the promotion or service before participating.
Note that when you elect to opt out, we do not delete your personal
E-mails that are sent to you as a result of you performing a
business transaction with us or requesting specific information
from Mango are not subject to an Opt Out process. If you have any
suggestions on how to improve these e-mails, please let us know by
using the Contact Us functionality on the Site. We appreciate your
feedback but cannot commit to taking action.
HOW DOES MANGO PROTECT YOUR PERSONAL INFORMATION?
Mango takes reasonable measures to protect the personal
information it collects, uses, stores or discloses. We have
implemented physical, technological and organizational procedures
designed to protect the integrity and security, and to ensure the
appropriate use, of your personal information. These procedures are
appropriate to the nature, sensitivity and format of the personal
information collected, used, stored or disclosed by Mango. For
example, Mango uses Secure Sockets Layering (SSL) to encrypt your
financial information, including your credit card number, before it
travels over the Internet. SSL technology is the industry standard
for secure online transactions.
WHAT ABOUT LINKS TO OTHER WEB SITES?
Mango. However, our Site may contain links to other web sites owned
and operated by third parties. The third parties who operate these
sites may treat the collection, use and disclosure of personal
information differently than we do. This could be the case even for
those web sites that carry Mango's or its affiliates' trademarks or
logos or which are framed by our Sites. Please be aware that Mango
is not responsible for the data collection, use and disclosure
practices of companies or organizations to which our Sites may
provide links. We encourage our Users to be aware when they leave
our Site and to read the privacy statements of each and every Web
site that collects personally identifiable information.
HOW CAN I ACCESS OR CORRECT MY PERSONAL INFORMATION?
If a User's personally identifiable information changes (such as
zip code, phone, e-mail or postal address), or if a User no longer
desires our service, we provide a way to correct, update or
deactivate Users' personally identifiable information. You can
review or change some of your personal information by visiting the
Site, entering your e-mail address and password and accessing the
"My Account" area of the Site. Please note that in most cases,
Mango will retain the previously entered data, and may even be
prohibited by law from expunging certain data from its systems.
updated accordingly. We recommend that you review this Privacy
Policy periodically so that you are aware of any changes. If we
reasonable efforts to notify you. For example, your continued
consent to our collection, use and disclosure of your personal
information or your continued use of our Sites following the
constitute your acceptance of these changes.
HOW DO I CONTACT MANGO REGARDING THE SITE AND THIS PRIVACY
If Users have any questions or suggestions regarding our privacy
policy, please visit www.redmangousa.com, select 'Contact Us' and
complete the contact form. You may also mail your questions or
suggestions to: Red Mango, Inc., Attn: Customer Service, 2811
McKinney Ave., Ste. 18, Dallas, TX 75204.