OUR PRIVACY COMMITMENT TO YOU

Red Mango, Inc. ("Mango", "we", "us") operates a variety of web sites and web-based applications ("Web Site", "Sites" or "Site") including but not limited to www.redmangousa.com, www.facebook.com/redmango, and twitter.com/redmango, and is committed to protecting the privacy of our Web Site users ("Users") and CLUB MANGO® members ("Members"). This notice applies only to information collected or submitted on the Site.  To that end, we offer this Privacy Policy to inform our Members and Users (referred to individually, or collectively, as "you") of how we collect, use and disclose your personal information.  Mango will take reasonable steps to protect your personal information in accordance with this Privacy Policy and applicable laws. To make this notice easy to find, we provide a link to our policy at the bottom of most pages of our Site. By using the Site, you agree to the collection and use of your information as described herein. We reserve the right to change these terms and will post any changes on this page so that you are always aware of what information we collect and how we use it. We encourage you to check this page regularly. Your continued use of the Site following any changes will constitute your acceptance of such changes.

 

THE INFORMATION WE COLLECT 

There are several types of information we collect on the Site. On some pages on the Site, you can voluntarily provide personally identifiable information such as your name, postal address, e-mail address and phone number when you contact us with an inquiry, request, or suggestion, provide feedback on our products, participate in a marketing program, sweepstake, contest or survey, respond to an offer, or register to receive promotional materials. If you are interested in applying for a job at Mango, we may collect your resume. Holders of any CLUB MANGO loyalty and RED MANGO gift card may voluntarily register their cards on the Site. When you purchase, register or reload (as applicable) your CLUB MANGO loyalty and RED MANGO gift card, we collect the personally identifiable information listed above, financial information (credit card numbers, credit card expiration dates, billing address, etc.), and user profile and preferences information.  After you have registered your e-mail address on the Site and if you have signed in to the Site with your email address and password, or with other shared methods of authentication such as your Facebook® account, Mango collects Site behavior and browser information as you navigate through the Site. This information may be used to create a profile that we keep on individual Users that details their preferences, personal information and behavior. Consequently, collected information is tied to the User's personally identifiable information and may be used to provide offers and improve the content of the Site for the User. This profile may also be used to tailor a User's visit to our Site, and to direct pertinent marketing promotions to them.

We may also collect personal information from other sources. For example, we purchase third party marketing data and add it to our existing databases of User and Member information to better target our advertising and provide pertinent offers we think our Users and Members would be interested in. We use this information to enhance or overlay the 'profile' of individual Users. This aggregate marketing data is therefore tied to the User's or Member's personally identifiable information. 

We do not knowingly collect personally identifiable information from visitors to the Site who are under 13 years of age.

 

HOW DOES MANGO HANDLE INFORMATION FROM CHILDREN?

Please note that Mango has no intention of collecting personal information from individuals under the age of 13 ("children"). We are committed to protecting children's privacy on the Internet and we comply fully with the Children's Online Privacy Protection Act (COPPA). Where appropriate, we will instruct children not to provide such information to us. If a parent becomes aware that a child has provided us with personal information, we ask that the parent or legal guardian of the child contact us via the Contact Us section of the Site, or in writing to Red Mango, Inc., Attn:  Online Privacy, 13014 N. Saguaro Blvd., Ste. 102, Fountain Hills, AZ 85268., to request that this information be deleted from our records.

 

DOES MANGO USE COOKIE TECHNOLOGY?

Mango may use cookie technology to make your use of the Sites more convenient and to support our internal business purposes. A cookie is a piece of information that is transferred to a User's hard drive for record-keeping purposes. For example, our Sites may use cookies to remember your e-mail address so that you will not have to re-enter this information each time you visit the Site. Mango also uses cookies to help track referrals from third party web sites. Most browsers are initially set up to accept cookies, but you can set up your browser to alert you every time a cookie is offered, letting you decide whether or not to accept it. You can use and visit the Site with cookies disabled, but you will not automatically be recognized by the Site upon re-visiting. However, cookies allow you to take full advantage of some of our Sites' best features, so we recommend that you leave them turned on.

Some of our business partners use cookies on our Site (for example, advertising partners). However, we have no access to or control over these cookies, once we have given permission for them to set cookies.

 

WHAT OTHER MECHNAISMS DOES MANGO USE TO TRACK USER BEHAVIOR?

Some Site web pages and HTML-formatted e-mails and e-newsletters use web beacons to compile statistics about Web Site usage. A web beacon is an electronic image, called a single-pixel (1x1) or clear GIF. Web beacons can recognize certain types of information on a visitor's computer, such as a visitor's cookie number, time and date of a page view, and a description of the page where the Web beacon is placed. You may render some web beacons unusable by rejecting their associated cookies.

Mango and its third party vendors use web beacons to track and analyze non-personally identifiable usage information and to compile statistical information about our Users in order to improve the Web Site's quality and to support our business. All data collected on behalf of Mango is owned and used by Mango. Mango reserves the right to publish non-personally identifiable, summary information regarding its Web Site visitors for promotional purposes and as a representative audience for business partners.

We also collect information in log files that include data such as internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. We and our business partners use this information to analyze trends, administer the Site, track User's movement in the aggregate, and gather broad demographic information for aggregate use.  IP addresses, etc. are not linked to personally identifiable information.

 

THE WAY WE USE INFORMATION

Except as disclosed in this notice, we do not sell or disclose your personally identifiable information to third parties without providing you an opportunity to opt out or otherwise prohibit such use. Mango uses the personal information you provide for the purposes for which it was provided, for example, to support a CLUB MANGO program; to notify you that you have won a contest or sweepstakes; to respond to your inquiries or complaints; or to contact you or send you information about your membership. In addition, Mango, its subsidiaries and their franchisees may share and use information collected through the Site to administer and manage our business, including, for example for account maintenance purposes, and in connection with information technology services. In addition, personal information may be used to create a profile that we keep on individual Users that details their preferences and behavior. This profile may be used to develop and improve the products, benefits and services that Mango, its subsidiaries and their franchisees, and business partners offer to our Members or Users, to operate, improve, service and maintain the Site and the associated user experience, and to develop pertinent marketing promotions to Users and Members.  Further, we may access, use or disclose your personally identifiable information to provide targeted e-mails, text messages, surveys, or promotional offers to you; analyze the Site to make it more effective; or for other general internal business purposes. If you opt in, we may send you promotions, special offers and alerts to you via text message. You may opt out to stop receiving these text messages at any time. 

In connection with any CLUB MANGO loyalty and RED MANGO gift card, we will use the information collected to create an easy-to-use and convenient way to process your transactions and provide you information about your CLUB MANGO loyalty and RED MANGO gift card balances. Financial information is not used for any other purpose than billing.

We may use third party contractors to help us operate our business and the Site or administer activities on our behalf, such as authorize credit card transactions. We may share your personally identifiable information with these contractors for those limited purposes.

We may use non-identifying and aggregate information about the Site and its users for internal purposes and we may share it with third parties to illustrate trends and user demographics.  We periodically remove from personal information data that can be used to identify individuals for example by summarizing, aggregating or removing certain data elements. The resulting cleaned data is no longer considered personal information and is not subject to this Privacy Policy. The cleaned data may be published by Mango and provided to various third parties.

If Mango is sold to or merges with another company, some or all of the information collected from you may be transferred to a third party as a result of the transfer of assets.  We may also use and disclose your personal information to parties connected with the contemplated or actual financing, insuring, sale, assignment or other disposal of all or part of our business or assets, including for the purposes of determining whether to proceed or continue with such transaction or business relationship or fulfilling any records or other reporting requirements to such parties. We will require such parties to treat your personal information in accordance with this privacy policy and to use and disclose it only for the purposes for which it was collected.  Where permitted or required by law, Mango may collect, use or disclose your personal information without your consent, for example in response to a court order or subpoena or to comply with a legally permitted inquiry by a government agency or protect the interests or safety of Mango or other visitors to the Site.

Please note that if you disclose your personal information in a manner that will be posted publicly, such as in a product review or photograph you post on our Sites, or share with others through media sharing applications such as Instagram®, Pinterest® or Tumblr®, your posting will be seen by others. In addition, if you elect to participate in certain community features offered from time to time, selected information about you may be shared with other participants in these community features. Also, Mango may make it possible for certain third party web sites to be accessed directly from our Sites and for selected information about you to be provided to these third party web sites if you are also a user of these third party web sites. If a third party web site allows other users to view information about you (e.g. through posting to a publicly available profile page), the information provided by Mango will be visible to other users of the third party web site.

 

WHEN WILL I BE CONTACTED BY MANGO?

You may receive products and communications associated with your transactions with Mango, such as purchases, sweepstakes and contests. You may also receive communications from Mango related to transactions that appear to be from you or which appear to be fraudulent. You may be contacted in regards to an issue on your account or in response to a customer service contact by you or in response to a specific request from you such as clicking on a "forgot my password" link.  Any administrative communications also may be accompanied by information about products and services, special offers and upcoming promotions or events offered by Mango, our subsidiaries and their franchisees or our marketing partners that we think may be of interest to you ("direct marketing").

You may periodically receive from Mango, its subsidiaries and their franchisees unsolicited direct marketing communications by mail (delivered via the United States Postal Service). Mango and its subsidiaries and their franchisees will send standalone direct marketing e-mail communications to you only if you have agreed previously. We support the option to not receive these types of communications. Please see the following section: How Can I Opt Out of Receiving Direct Marketing from Mango?

 

HOW CAN I OPT OUT OF RECEIVING DIRECT MARKETING FROM MANGO?

By providing us with your personal information, you consent to our collection, use and disclosure of that information as described in this Privacy Policy as amended from time to time or as described at or before the time of collection, use or disclosure, as the case may be. Mango is the owner of the personal information collected on our Site. If you do not want your personal information to be collected, used or disclosed in this manner, please do not submit your personal information to us.

If you would prefer that Mango not use your personal information for standalone direct marketing communications, subject to legal, or contractual restrictions and legal notice you may opt out of such uses and/or disclosures by (a) checking the appropriate "Opt Out" box in any applicable e-mail communication or e-newsletter, (b) visiting www.RedMangoUSA.com, selecting 'Contact Us' and completing the contact form, or (c) writing to us at Red Mango, Inc., Attn: Online Customer Service, 2811 McKinney Ave., Ste. 18, Dallas, TX 75204. Once you have opted out, your subsequent registration for our direct marketing services and promotions, such as our sweepstakes and contests may void, temporarily or permanently, your prior elections to opt out of receiving direct marketing communications from Mango.  Please consult the applicable rules of the promotion or service before participating. Note that when you elect to opt out, we do not delete your personal information.

E-mails that are sent to you as a result of you performing a business transaction with us or requesting specific information from Mango are not subject to an Opt Out process. If you have any suggestions on how to improve these e-mails, please let us know by using the Contact Us functionality on the Site. We appreciate your feedback but cannot commit to taking action.

 

HOW DOES MANGO PROTECT YOUR PERSONAL INFORMATION?

Mango takes reasonable measures to protect the personal information it collects, uses, stores or discloses. We have implemented physical, technological and organizational procedures designed to protect the integrity and security, and to ensure the appropriate use, of your personal information. These procedures are appropriate to the nature, sensitivity and format of the personal information collected, used, stored or disclosed by Mango. For example, Mango uses Secure Sockets Layering (SSL) to encrypt your financial information, including your credit card number, before it travels over the Internet. SSL technology is the industry standard for secure online transactions.

 

WHAT ABOUT LINKS TO OTHER WEB SITES?

This Privacy Policy applies solely to information collected by Mango. However, our Site may contain links to other web sites owned and operated by third parties. The third parties who operate these sites may treat the collection, use and disclosure of personal information differently than we do. This could be the case even for those web sites that carry Mango's or its affiliates' trademarks or logos or which are framed by our Sites. Please be aware that Mango is not responsible for the data collection, use and disclosure practices of companies or organizations to which our Sites may provide links. We encourage our Users to be aware when they leave our Site and to read the privacy statements of each and every Web site that collects personally identifiable information.

 

HOW CAN I ACCESS OR CORRECT MY PERSONAL INFORMATION?

If a User's personally identifiable information changes (such as zip code, phone, e-mail or postal address), or if a User no longer desires our service, we provide a way to correct, update or deactivate Users' personally identifiable information. You can review or change some of your personal information by visiting the Site, entering your e-mail address and password and accessing the "My Account" area of the Site. Please note that in most cases, Mango will retain the previously entered data, and may even be prohibited by law from expunging certain data from its systems.

 

CAN MANGO CHANGE THIS PRIVACY POLICY?

Mango reserves the right to change this Privacy Policy from time to time. If Mango makes a change, this Privacy Policy will be updated accordingly. We recommend that you review this Privacy Policy periodically so that you are aware of any changes. If we make a material change to this Privacy Policy we will make reasonable efforts to notify you. For example, your continued consent to our collection, use and disclosure of your personal information or your continued use of our Sites following the notification or posting of any changes to this Privacy Policy shall constitute your acceptance of these changes.

 

HOW DO I CONTACT MANGO REGARDING THE SITE AND THIS PRIVACY POLICY?

If Users have any questions or suggestions regarding our privacy policy, please visit www.redmangousa.com, select 'Contact Us' and complete the contact form. You may also mail your questions or suggestions to: Red Mango, Inc., Attn: Customer Service, 2811 McKinney Ave., Ste. 18, Dallas, TX 75204.